Maintenance Enterprise

Ongoing care for revenue-critical sites where downtime has a measurable hourly cost — e-commerce, lead generation, and SaaS marketing sites where uptime is the SLA.

Includes 24/7 monitoring and response with a 4-hour SLA, real-time off-site backups (not just daily snapshots), and four hours of developer time per month with up to twelve hours of rollover for larger maintenance projects. A quarterly security audit catches issues before they become incidents, and a separate staging environment lets us test risky changes before they ever touch production.

What’s included

• Everything in Maintenance Business
• Real-time off-site backups
• 24/7 support (4-hour response SLA)
• 4 hours developer time per month (rollover up to 12h)
• Quarterly security audit
• Staging environment included

How it works

We monitor around the clock and respond to incidents within the SLA. Routine and requested development runs through the included monthly hours; risky changes are tested on staging first. Each quarter we run a security audit and share findings with remediation steps.

Who it’s for

Stores and lead-gen sites where an hour of downtime has a real, countable cost, and teams that need a dependable partner on call rather than a best-effort arrangement.

Not sure which tier?

Lighter sites are well served by Maintenance Starter or Maintenance Business. Need extra senior time on top? Add Extra Monthly Hours.

All prices VAT excluded.