Custom Chatbot Build

A Claude-powered chatbot built for one job and built properly — discovery, build, training and deployment — so it answers from your knowledge, in your tone, and knows when to hand off to a human.

What you get

• Discovery & design — we map the workflow (customer-facing support or an internal assistant), the questions it must handle, and where it plugs in.
• Retrieval-augmented generation (RAG) against your private knowledge base, so answers are grounded in your real content and cite their sources instead of guessing.
• Tone-of-voice calibration so it sounds like your brand, not a generic bot.
• Human-handoff routing — clean escalation to a person when confidence is low or the request needs one.
• Deployment to your channel of choice, with a handover so your team can maintain it.

How it works

Fixed-scope discovery first, then build and train on your content, test, and deploy. Pricing depends on scope, integrations and knowledge-base size — typical engagements start from €1,500.

Who it’s for

Teams drowning in repetitive questions — support, sales enablement, internal IT/HR — who want accurate, on-brand answers without adding headcount.

FAQ

Will it make things up?

It retrieves from your documents before answering and cites sources, which is how RAG reduces hallucination. See our explainer on AI chatbots for small business.

Can it do more than answer questions?

Yes — for triage and actions, pair it with AI Lead Triage or Email Triage & Auto-Reply.

Who owns it after launch?

You do. We deploy it in your environment and hand over so your team can maintain and extend it.

What’s not included

The build covers discovery, configuration, training on your knowledge base and deployment to one primary channel. Additional channels, deep custom integrations or ongoing content updates are scoped on top — and because pricing depends on scope, integrations and knowledge-base size, we confirm exactly what’s included before you commit.

Which channels can it deploy to?

Your website as standard, with other channels (such as messaging platforms or an internal tool) scoped in discovery.

How long until it’s live?

It depends on the size of your knowledge base and the integrations involved; we give a timeline with the scoped quote after discovery.

How is this different from a generic chatbot widget?

It’s grounded in your own content with retrieval-augmented generation, calibrated to your tone, and routes to a human when needed — not a scripted FAQ bot. See our guide on AI chatbots for small business.